Contact Us

 Contact Us

Last Updated: June 30, 2026

We’re here to help. At Cottoqpaxi, we pride ourselves on being accessible and responsive to our customers. Whether you have a question about an order, need assistance with a return, or just want to learn more about our products, our team is ready to assist you.

Business Information

• Business Name: Cottoqpaxi

• Business Type: Independent retail brand, privately owned

• Place of Business: Boise, Idaho, United States

Physical Address
For all correspondence, returns, and inquiries, please use the following address:
Cottoqpaxi
699 N Morningside Way
Boise, ID 83712
United States

Email
For general inquiries, order support, and returns:
info@cottoqpaxi.com

We aim to respond to all emails within 1 business day.

Phone
+1 208-720-3443

Please note that phone support is available during our business hours only.

Business Hours
Monday – Friday
9:00 AM – 6:00 PM Mountain Time (MT)

We are closed on weekends and major U.S. federal holidays. Inquiries received outside of business hours will be addressed on the next business day.

Order Support
If you need assistance with an existing order, please have your order number ready when you contact us. This will help us resolve your inquiry more quickly.

Returns and Exchanges
For return requests, please refer to our Return & Refund Policy for detailed instructions. You can also contact us directly at info@cottoqpaxi.com to initiate a return.

Privacy and Data Protection
We take your privacy seriously. If you have questions about how we handle your personal information, please refer to our Privacy Policy or contact us directly.

Independent Business Declaration
Cottoqpaxi is an independent business operating solely under our own brand. We are not affiliated with, owned by, or connected to any other company. Our customer service team represents Cottoqpaxi exclusively.

Feedback and Complaints
We value your feedback. If you have a suggestion, concern, or complaint, please don’t hesitate to reach out. We take all customer feedback seriously and will do our best to address any issues promptly and fairly.