Last Updated: June 30, 2026
This Payment Policy explains the payment methods we accept, how transactions are processed, and what you can expect when making a purchase from Cottoqpaxi.
Accepted Payment Methods
We currently accept the following forms of payment:
- Visa – All credit and debit cards bearing the Visa logo
- MasterCard – All credit and debit cards bearing the MasterCard logo
- PayPal – Secure payments through your PayPal account
We do not accept cash, checks, money orders, or any other payment methods not listed above.
Payment Processing
All payments are processed at the time your order is placed. Your payment method will be charged immediately upon order confirmation. If there are any issues with your payment, we will contact you to resolve them before processing your order.
Payment Security
We take payment security seriously. All transactions on our website are encrypted using Secure Socket Layer (SSL) technology. Your payment information is transmitted directly to our payment processors and is not stored on our servers. We comply with all applicable Payment Card Industry Data Security Standards (PCI DSS) requirements.
Billing Information
Please ensure that your billing address matches the address on file with your credit card or bank. Mismatched billing information may result in a delay or cancellation of your order.
Order Confirmation
After your payment has been successfully processed, you will receive an order confirmation email. This email serves as your receipt and includes details of your purchase. Please retain this email for your records.
Currency
All transactions on our website are processed in United States Dollars (USD). We do not accept payments in other currencies.
Sales Tax
Sales tax may be applied to orders shipped to addresses within certain states, in accordance with applicable state and local tax laws. Any applicable taxes will be calculated and displayed at checkout before you complete your purchase.
Payment Disputes
If you believe there has been an error with your payment, please contact us immediately at info@cottoqpaxi.com. We will work with you and our payment processors to investigate and resolve the issue promptly.
Chargebacks and Fraud
We reserve the right to investigate any chargeback or disputed transaction. If we determine that a chargeback was filed in error or without valid cause, we may take appropriate action, including pursuing collection of the amount owed. We also actively monitor for fraudulent transactions and may cancel orders that appear suspicious.
Contact Us
For any questions regarding payments, please contact us at:
Email: info@cottoqpaxi.com
Phone: +1 208-720-3443
Hours: Monday – Friday, 9:00 AM – 6:00 PM (MT)